"We’re gearing up for a stellar 2018 by putting in place all the key elements required to better serve our clients within the banking, marketing, financial services, and retail industries," says Tracy Surkont, TotalSend’s managing director.

Surkont was appointed earlier in 2017 to manage the firm’s expansion. Just weeks into her tenure, TotalSend in July added push payments to its product portfolio, aiming to enable consumers to make easier and more efficient payments at the click of a button.

The company has emerged as a leading email, SMS, and payments specialist with the ability to offer clients digital messaging solutions complemented by transactional SMS and email. This means TotalSend clients can market to current and potential customers using SMS, email, and chat and receive payments for goods and services rendered over the same platforms.

TotalSend’s move to its new corporate headquarters at 4 Loop Street has enabled it to boost support staff numbers by over 20%. "We value our clients and our people and this latest move will benefit them both while enabling us to grow us a business," she says.

TotalSend’s unified web applications also offer clients a single dashboard view of their transactional marketing campaigns. Volume reporting, delivery details, segmented cost reports and opt-out request logging enable clients to tweak campaigns in real-time for better results.

For clients eager to test new markets, TotalSend can deliver SMS messages globally while still integrating payment functionality. SMS, email and chats with easy payment links embedded in the message eliminates the need for EFTs by customers.

“With a cosmopolitan history deeply-rooted in the search for trade, Cape Town’s the ideal setting for TotalSend’s 2018 search for new opportunities,” concludes Surkont.

For more information, visit www.totalsend.co.za. Alternatively, connect with them on Facebook or on Twitter.