RapidDeploy aims to provide an innovative cloud-based call-taking and computer-aided dispatch platform that serves public safety and other markets.
The RapidDeploy system also aims to simplify the complexity of emergency dispatch through precise address location, improved situational awareness, allocation of appropriate resources for optimised response, mobile field service apps and advanced incident management tools.
According to APD Communications, it creates secure, intelligent and connected control room and fleet technologies that help organisations protect and preserve society.
The collaboration aims to bring together complementary, cloud-based technologies to enhance the efficiency and effectiveness of critical control operations and offer an unrivaled combination of APD’s Cortex software, Integrated Communication Control System (ICCS), with RapidDeploy’s dispatch solution.
Cortex is used to answer emergency calls and communicate with frontline responders in more than 70 control rooms around the world. The software brings radio, telephony, CCTV and access control together on one screen.
APD marketing and sales manager Rhiannon Beeson says, "Our work with RapidDeploy is exciting for both businesses and also for our customers. We’re delighted to be working with a partner that shares our vision for cloud-based technologies that break the boundaries of tech development."
"Our complementary technologies will sit alongside each other to create a full control room suite for handling calls through our Cortex software and dispatching the required resources through RapidDeploy," Beeson adds.
"We’re changing the way control rooms operate by delivering the very latest technology and harnessing the power of the cloud to deliver truly flexible, innovative and cost-effective control room solutions for the global critical communications market," Beeson says.
"This new collaboration means we’re well placed to expand further into international markets and offer more organisations managing critical control operations the benefits of entirely scalable, flexible and adaptable cloud-based technologies, which deliver efficient operational workflows for the entire control room," Beeson adds.
Steven Raucher, chief executive officer at RapidDeploy, says, "By announcing this partnership, we have selected the most innovative control room integrator in both the United Kingdom and the United Arab Emirates. We look forward to building a successful partnership, as we bring our best of breed CAD solution to a broader public safety market."
For more information, visit www.rapiddeploy.com or contact [email protected].