Southern Sun Elangeni & Maharani Complex received a bronze award in the executive lifestyle hotel category, Suncoast Hotel & Towers received a bronze award in executive hotel category and Suncoast Casino received a silver arrow award in the casino and entertainment complex category.

“On behalf of Tsogo Sun KZN hotels, I would like to congratulate all the winners and our team for their continuous commitment to service excellence at our establishments,” said Mike Jackson, Tsogo Sun director of Operations, and KwaZulu-Natal Hotels.

The awards are a culmination of a research process whereby companies and institutions are rated based on perceptions of respondents, on their ability to stimulate economic growth and development of the region, demonstrate exceptional implementation of corporate governance, innovation and excellent customer service and customer satisfaction.

“We are so grateful to be honoured to receive such an accolade. My team and I are highly motivated to keep up the good work,” said Samantha Croft, general manager of Southern Sun Elangeni & Maharani Complex.

The winner in the leading executive hotel category, Suncoast Towers & SunSquare Suncoast Hotel attributes their success to its prime location in the heart of Durban’s famous Golden Mile, an award winning spa and non-stop entertainment at Suncoast Casino, Hotels & Entertainment complex.

“It’s rewarding to be recognised for hard work and dedication, we wouldn’t have done it without the outstanding team effort, we are extremely proud,” said Adrian Penny, general manager Suncoast Towers & SunSquare Suncoast Hotel.

Suncoast Casino, Hotels & Entertainment has been leading the business sector for the Best Casino/Entertainment Centre in KwaZulu-Natal for six consecutive years. “We are proud to have received this prestigious award once again. The awards have really given the Suncoast team something to be proud of. We have kept to our promise in terms of providing exceptional entertainment, which is why we remain Durban’s premier entertainment destination,” said Mike Dowsley, executive director – SUNCOAST.

The various recipients of these awards will feature on the monthly PMR Africa publication, with a reputation for being the only publication in southern Africa to base its awards and most editorial on independent surveys conducted. It provides a benchmark for industry and a goal for others to aspire to.