Nokia has announced the opening of its new flagship Nokia Care Centre in Woodmead Retail Park, in northern Johannesburg. The new Care Centre offers a holistic solution to consumers providing not only repair assistance, but also support for Nokia services including the Nokia Ovi Store; Nokia Music Store; and Nokia Messaging. The Care Centre joins a growing list of 21 Nokia Care branded touch points around South Africa.

“We are really pleased to have another touch point where we get to serve our consumers for their after-sales needs, and assist them to better use our products and services” says Nokia South Africa’s Care Manager, Rory Little. “The Care Centre will offer consumers a walk-through experience with interactive touch screen technology and Nokia mobile phones, Nokia accessories and services like the Nokia Music Store available for consumers to trial,” says Little.

In addition to the repair facilities for mobile devices, Nokia will also offer onsite support and guidance for synchronisation of Nokia devices pertaining to laptop computers or notebooks; backups; and other technical support that may be required.

Nokia currently operates the world’s largest voluntary mobile device recycling scheme with drop-off points in over 5 000 Nokia Care Points around the world. The Woodmead store is the most recent addition to this list, with a fixed recycle bin. Any brand of mobile device can be dropped in this bin for safe recycling. Up to 80% of any Nokia device can be recycled and the plastics are used to fuel the recycling process, thus minimising e-waste.

Nokia has partnered with Reconnect Mobile to launch the new Care Centre in Woodmead, drawing on the expertise and guidance of an experienced partner to ensure best practice in customer care. The store will open on Wednesday 24 March and operate 7 days a week from 9:00 until 18:00; Monday to Friday, 9:00 to 17:00 on Saturdays; and 9:00 to 14:00 on Sundays.

The Care Centre is situated at Woodmead Retail Centre, Shop 2, Waterval Crescent Dr, Woodmead.

For more information and related materials visit www.nokiaconnect.co.za.

For a complete list of all Nokia Care Points, please visit: www.nokia.com/environment/we-recycle/where-and-how-to-recycle.