Peace Parks Foundation is now using Microsoft Teams to communicate internally, as well as with its resources situated in remote locations across the globe.

According to the parks, there was a host of different solutions and applications prior to Teams and it was extremely difficult to manage the environment. With Teams, Peace Parks adds that it no longer has to deal with disparate systems and can create standard deployment images for all new PCs.

Peace Parks' ICT systems engineer Jeanine van Eyssen says that the challenge was to have a single integrated means to communicate — not only with video but also with voice and chat. "We also required a repository for project documentation," adds van Eyssen.

Argantic director Garry Ackerman says that Microsoft Teams is the hub for team collaboration in Microsoft 365, which integrates the people, content and tools your team needs to be more engaged and effective.

Van Eyssen adds that one of the key benefits of Microsoft Teams is that it is a single integrated cloud-based communications platform.

"It enables all our head office staff to operate as if we were sitting in the office. We can also make and receive calls to and from suppliers through this business system easily, whereas before we implemented Teams Voice, staff had to use private phones to make calls, and go through the pain of claiming back call cost," adds Van Eyssen.

"Everything went smoothly, this was a well-managed and implemented project and all deadlines were met. Argantic performed above expectation; they also provided adequate training and post go-live support," Van Eyssen concludes.

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