Helm says it received the following accolades:

Best AI Customer Experience Company (Africa) 
Honouring Helm's ability to transform customer interactions through artificial intelligence, making digital experiences simpler and more intuitive for businesses and consumers alike.

Marketing Automation Innovation Award (2025) 
Celebrating Helm's advancements in AI-driven marketing, enabling brands to personalise, streamline and convert at scale.

Helm says that these awards recognise its commitment to helping businesses simplify customer interactions and experience through AI technology. 

Jeané van Greunen, Chief Client Officer at Helm, says, "We've said it before and we’ll say it again — AI isn’t here to replace people, it's here to elevate them. We believe in technology that simplifies complexities, empowers businesses and helps individuals make their work and their impact more meaningful."

Rather than complicating digital interactions, Helm concludes that its approach ensures South African consumers can navigate technology with ease, bridging the gap between automation and human-centred design. These awards are a testament to Helm's drive to refine customer experience, helping businesses forge stronger, smarter connections with their audiences.

For more information, visit www.helm.africa. You can also follow Helm on FacebookLinkedInX or on Instagram.

*Image courtesy of contributor