The benefits of channeling customer expectations through WhatsApp
WhatsApp can be a highly effective communication tool for businesses if it is used properly, says Matt Grobler, presales engineer at INOVO. Grobler says that the platform has more potential than email or SMS in South Africa because of it's accessibility, popularity and relevancy.
Tools for channeling customer expectations
The benefits of WhatsApp in marketing
WhatsApp for customers
How to use WhatsApp in sales and marketing